We are delighted to announce that all of our PREMIER SUITES properties across the UK, Ireland and Continental Europe have recently been awarded Building Accreditation from The International Serviced Accommodation Accreditation Process (ISAAP).
Whilst we have always strived toward and achieved the Operator Quality Accreditation, this is the first time we have undergone the Building Accreditation process and are delighted that each of our properties meet the high expectations set out by ISAAP. We are delighted to add this to the many accreditations to our already award-winning serviced apartment chain.
What is ISAAP?
ISAAP is the leading global provider of quality assessment and recognition awards for serviced accommodation. ISAAP was introduced in 2014 by ASAP, the Association of Serviced Apartment Providers, which PREM Group is a proud member of. The awards and accreditation provided by ASAP offer a guaranteed higher standard of serviced accommodation against competitors who have not achieved the awards. It also gives each of our guests and clients insurance that high standards of health, safety, security and quality have been achieved and will be maintained by the provider.
The programme assessed our PREMIER SUITES properties from a genuine guest perspective making sure we either met or exceeded more than 250 criteria, including security, duty of care, service and due diligence. Although we know our properties are comfortable and safe for all of our valued guests, we wanted to achieve recognition from a notable body to give our guests an extra guarantee that we meet the requirements of quality, comfort and excellence set by ISAAP.
Why was ISAAP accreditation right for PREMIER SUITES?
At the beginning of 2019, our management team decided that all of our properties would be part of the pilot group for the new accreditation process and the results and feedback have been very positive. PREMIER SUITES are dedicated to ensuring every guest who chooses to stay with us has an excellent stay and qualifying for this accreditation is another way of showing how much we care. We are the first serviced apartment operator to have achieved Building Accreditation for all of our locations and we are extremely proud of this.
Evelyn Haran, Chief Operating Officer, says: “We are extremely proud to have achieved The ISAAP Building Accreditation across our PREMIER SUITES Portfolio – 15 locations across Ireland, United Kingdom and Continental Europe. Having always been an advocate of the ISAAP Accreditation Programme since its inception, we really wanted to test all elements of quality excellence, safety, security and duty of care on all our buildings. We are delighted to be one of the first Serviced Apartment Operators to achieve the ISAAP Building accreditation across the brand.”
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